Cookie Policy

This Cookie Policy explains how Mindtend ("we," "us," or "our") uses cookies and similar technologies on our website and mobile application (collectively, the "Services"). This policy should be read alongside our Privacy Policy, which explains how we use personal information.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognize your device and remember information about your visit, such as your preferences and settings.

Types of Cookies We Use

We use the following types of cookies:

Essential Cookies

These cookies are necessary for the functioning of our Services. They enable core features such as security, account authentication, and remembering your session state. You cannot disable these cookies through our Services as they are essential for platform operation.

Performance and Analytics Cookies

These cookies collect information about how you use our Services, such as which pages you visit most often, how long you spend on pages, and if you encounter error messages. This helps us improve the performance of our Services and enhance user experience. The information collected is aggregated and anonymous. We use these insights to optimise website functionality and user experience.

Functionality Cookies

These cookies allow our Services to remember choices you make and provide enhanced, personalised features. For example, they may remember your login details, language preferences, and therapy preferences to provide a more tailored experience.

Targeting/Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. They remember that you have visited a website and this information may be shared with advertisers or ad tech providers.

Third-Party Cookies

Some cookies are placed by third parties on our behalf. These third parties may include analytics providers (such as Google Analytics), advertising networks, and social media platforms. These third parties may use cookies, web beacons, and similar technologies to collect information about your use of our Services and other websites. They may use this information for various purposes, including:

• Analysing trends and understanding how users interact with our platform
• Delivering relevant advertising to you on other websites
• Measuring the effectiveness of advertisements
• Improving our Services and user experience

Cookie Consent and Control

When you first visit our website, you will be asked to consent to our use of cookies through a cookie banner. You can change your cookie preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.

You can manage your cookie preferences by clicking on Change Cookie Preferences.

Most web browsers allow you to control cookies through their settings preferences. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Please note that if you choose to disable cookies, some features of our Services may not function properly.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will become effective when we post the revised policy. We encourage you to periodically review this page for the latest information on our cookie practices.

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